All Systems Operational

Uptime over the past 90 days. View historical uptime.
Contact Center (ECC) Operational
90 days ago
99.99 % uptime
Today
India (IN1) Operational
90 days ago
100.0 % uptime
Today
UAE (AE1) Operational
90 days ago
99.99 % uptime
Today
Indonesia (ID1) Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia (SA1) Operational
90 days ago
100.0 % uptime
Today
Contact Center — On-Prem (ECC 4.x) Operational
90 days ago
99.89 % uptime
Today
App1 Operational
90 days ago
99.94 % uptime
Today
App4 Operational
90 days ago
99.97 % uptime
Today
App5 Operational
90 days ago
99.83 % uptime
Today
App8 Operational
90 days ago
99.98 % uptime
Today
App9 Operational
90 days ago
99.99 % uptime
Today
App10 Operational
90 days ago
99.94 % uptime
Today
App11 Operational
90 days ago
99.75 % uptime
Today
App13 Operational
90 days ago
99.82 % uptime
Today
App14 Operational
90 days ago
99.92 % uptime
Today
App15 Operational
90 days ago
99.73 % uptime
Today
App16 Operational
90 days ago
99.99 % uptime
Today
App17 Operational
90 days ago
99.99 % uptime
Today
App24 Operational
90 days ago
99.98 % uptime
Today
Fusion Operational
90 days ago
99.61 % uptime
Today
Incoming Calls Operational
90 days ago
100.0 % uptime
Today
Karnataka Operational
90 days ago
100.0 % uptime
Today
Tamil Nadu Operational
90 days ago
100.0 % uptime
Today
Mumbai Operational
90 days ago
100.0 % uptime
Today
Delhi Operational
90 days ago
100.0 % uptime
Today
Gujarat Operational
90 days ago
100.0 % uptime
Today
Kerala Operational
90 days ago
100.0 % uptime
Today
Andhra Pradesh Operational
90 days ago
100.0 % uptime
Today
Pune Operational
90 days ago
100.0 % uptime
Today
Rajasthan Operational
90 days ago
100.0 % uptime
Today
Madhya Pradesh Operational
90 days ago
100.0 % uptime
Today
West Bengal Operational
90 days ago
100.0 % uptime
Today
Outgoing Calls Operational
90 days ago
99.99 % uptime
Today
Karnataka Operational
90 days ago
99.99 % uptime
Today
Tamil Nadu Operational
90 days ago
99.98 % uptime
Today
Mumbai Operational
90 days ago
100.0 % uptime
Today
Delhi Operational
90 days ago
99.99 % uptime
Today
Gujarat Operational
90 days ago
99.98 % uptime
Today
Andhra Pradesh Operational
90 days ago
99.99 % uptime
Today
Pune Operational
90 days ago
99.99 % uptime
Today
Rajasthan Operational
90 days ago
99.98 % uptime
Today
Kerala Operational
90 days ago
100.0 % uptime
Today
Madhya Pradesh Operational
90 days ago
99.99 % uptime
Today
West Bengal Operational
90 days ago
100.0 % uptime
Today
Other Clusters Operational
90 days ago
99.55 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
International Operational
90 days ago
99.05 % uptime
Today
Dashboard (my.exotel.com) Operational
90 days ago
99.98 % uptime
Today
Incoming SMS Operational
90 days ago
99.99 % uptime
Today
Outgoing SMS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

TTSL Emerge Setup DID Migration_Emerge - MS-App2 (8068764500) || Emerge-app8 (8069280200) Jul 23, 2026 16:30 - Jul 24, 2026 00:30 UTC

Users will experience disruptions on KA TATA pilot numbers during the activity window
Emerge-App2 (8068764500)
Emerge-app8 (8069280200)
Posted on Jul 22, 2026 - 07:48 UTC

Mum-ctrls TTSL Secondary MPLS configuration for redundant connectivity to AWS Jul 23, 2026 17:00-18:00 UTC

Users will experience minor disruptions on both incoming and outgoing calls for the Mumbai AWS pilots and call servers.

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2235222222
2245555555
2241111111
2242222222
2244444444
2243333333
1404666666
2263333333
1403555555
9222222222
2261111111
2271111111
2233333333
2234444444
1406111111
2233445566
2277889966
Posted on Jul 22, 2026 - 06:30 UTC

SIP Trunk Migration from Old SBC to New SBC in Delhi Location Jul 24, 2026 16:30 - Jul 25, 2026 00:30 UTC

Expect disruptions to all incoming and outgoing calls throughout the Delhi region.
Posted on Jul 22, 2026 - 14:15 UTC

Bangalore-ctrls TTSL Secondary MPLS configuration for redundant connectivity to AWS Jul 24, 2026 17:00-18:00 UTC

Users will experience minor disruptions on both incoming and outgoing calls for the Karnataka AWS pilots and call servers.

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1404666666
8035111111
8035222222
8031111111
8044444444
8041111111
8043333333
8042222222
8045555555
8061111111
8062222222
8072222222
6502062022
8085580400
8065555555
1403533333
1606444444
1603333333
8046666666
8035778019
8015855802
8039292929
Posted on Jul 22, 2026 - 07:36 UTC
System Metrics Month Week Day
API Response Time ?
Fetching
Jul 22, 2026

No incidents reported today.

Jul 21, 2026
SIP Trunk Migration from Huawei to Nokia_Airtel MU pilot_02247808000
Completed - The scheduled maintenance has been completed.
Jul 21, 20:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 16:30 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the Mumbai pilot number (02247808000)
Jul 20, 06:59 UTC
Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026
Vodafone Planned Maintenance Activity for Network Optimization - IOS Upgrade_Delhi pilot -01171701030
Completed - The scheduled maintenance has been completed.
Jul 18, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 18:30 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the Delhi Vodafone pilot number 01171701030
Jul 17, 15:00 UTC
Vodafone Planned Maintenance Activity for Network Optimization -IOS Upgrade_ Gujarat Pilots - 07971114545 & 07971038770
Completed - The scheduled maintenance has been completed.
Jul 18, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 18:31 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the Gujarat Vodafone pilot numbers 07971114545 & 07971038770
Jul 15, 07:14 UTC
Jul 17, 2026
Vodafone Planned Maintenance Activity for Network Optimization - IOS Upgrade_Pune pilot - 02071572112
Completed - The scheduled maintenance has been completed.
Jul 17, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 18:30 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the Pune Vodafone pilot number 02071572112
Jul 15, 07:08 UTC
Vodafone Planned Maintenance Activity for Software Upgrade_Delhi pilot -01171701030
Completed - The scheduled maintenance has been completed.
Jul 17, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 18:30 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the Delhi Vodafone pilot number 01171701030
Jul 15, 06:58 UTC
Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026
System Patch Upgrade_Operator Down Time _TATA_KA_8065978400
Completed - The scheduled maintenance has been completed.
Jul 12, 05:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 10, 15:13 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the Karnataka TATA pilot number 8065978400
Jul 12, 05:30 UTC
Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
SIP Trunk Migration from Huawei to Nokia_Airtel MU pilot_02247808000
Completed - The scheduled maintenance has been completed.
Jul 9, 18:36 UTC
Update - Due to an unexpected loss of management connectivity to the MUX during execution, the operator could not complete the scheduled activity. A successful rollback to the previous configuration was performed, and all services are currently operational.
Jul 9, 18:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 16:30 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the Mumbai pilot number (02247808000)
Jul 8, 11:37 UTC
Jul 8, 2026

No incidents reported.

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