Partial System Outage

Uptime over the past 90 days. View historical uptime.
Contact Center (ECC) Operational
India (IN1) Operational
UAE (AE1) Operational
Indonesia (ID1) Operational
Saudi Arabia (SA1) Operational
Spinny Operational
Contact Center — On-Prem (ECC 4.x) Major Outage
App1 Operational
App4 Operational
App5 Operational
App8 Operational
App9 Operational
App10 Operational
App11 Operational
App13 Operational
App14 Operational
App15 Operational
App16 Major Outage
App17 Operational
App24 Operational
Fusion Operational
Incoming Calls Operational
Karnataka Operational
Tamil Nadu Operational
Mumbai Operational
Delhi Operational
Gujarat Operational
Kerala Operational
Andhra Pradesh Operational
Pune Operational
Rajasthan Operational
Madhya Pradesh Operational
West Bengal Operational
Outgoing Calls Operational
Karnataka Operational
Tamil Nadu Operational
Mumbai Operational
Delhi Operational
Gujarat Operational
Andhra Pradesh Operational
Pune Operational
Rajasthan Operational
Kerala Operational
Madhya Pradesh Operational
West Bengal Operational
Other Clusters Operational
India Operational
International Operational
Dashboard (my.exotel.com) Operational
SMS Operational
WhatsApp | RCS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Pilot migration from Physical to Virtual SBC_KA JIO Nov 11, 2026 16:30 - Nov 12, 2026 00:30 UTC

Users will experience disruptions on both incoming and outgoing calls for the KA JIO pilot numbers
DC Pilot - 8035211121
AWS Pilot - 8035111111
Posted on Nov 10, 2026 - 11:55 UTC

Vodafone_Planned Emergency Maintenance Activity for Network Optimization -Software Upgrade Nov 13, 2026 18:30 - Nov 14, 2026 00:30 UTC

Users will experience disruptions on both incoming and outgoing calls for the MU pilot number-02250790544
Posted on Nov 10, 2026 - 06:48 UTC

Planned Emergency Maintenance Activity for IOS Upgrade_MH Region Nov 14, 2026 18:30 - Nov 15, 2026 00:30 UTC

Users will experience disruptions on both incoming and outgoing calls for the MH pilot number 02071572112
Posted on Nov 10, 2026 - 07:06 UTC
System Metrics Month Week Day
API Response Time ?
Fetching

Nov 10, 2026

No incidents reported today.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

L3 Switch Replacement Activity_WB Region
Completed - The scheduled maintenance has been completed.
Nov 7, 18:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 16:30 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the Kolkata region
Nov 5, 11:23 UTC

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

Vodafone_Planned Emergency Maintenance Activity for Software Upgrade
Completed - The scheduled maintenance has been completed.
Nov 1, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 18:30 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the WB pilot number-03371370002
Oct 31, 05:10 UTC

Oct 31, 2026

Network Maintenance activity_Gujarat
Completed - The scheduled maintenance has been completed.
Oct 31, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 17:30 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the Gujarat region
Oct 31, 17:01 UTC

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

JIO Emergency Network Activity_AP and MU regions
Completed - The scheduled maintenance has been completed.
Oct 27, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 16:30 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the AP - 04035097777 and MU - 02231124037 Pilots
Oct 27, 11:46 UTC
Mumbai Ctrls_Network Maintenance activity
Completed - The scheduled maintenance has been completed.
Oct 27, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 17:30 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the Mumbai region
Oct 25, 13:58 UTC
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