Exotel Status

Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
Contact Center (ECC) Operational
90 days ago
99.99 % uptime
Today
India (IN1) Operational
90 days ago
99.99 % uptime
Today
UAE (AE1) Operational
90 days ago
99.99 % uptime
Today
Indonesia (ID1) Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia (SA1) Operational
90 days ago
100.0 % uptime
Today
Spinny Operational
90 days ago
100.0 % uptime
Today
Contact Center — On-Prem (ECC 4.x) Operational
90 days ago
99.92 % uptime
Today
App1 Operational
90 days ago
99.97 % uptime
Today
App4 Operational
90 days ago
99.98 % uptime
Today
App5 Operational
90 days ago
99.91 % uptime
Today
App8 Operational
90 days ago
99.99 % uptime
Today
App9 Operational
90 days ago
99.98 % uptime
Today
App10 Operational
90 days ago
99.86 % uptime
Today
App11 Operational
90 days ago
99.85 % uptime
Today
App13 Operational
90 days ago
99.91 % uptime
Today
App14 Operational
90 days ago
99.96 % uptime
Today
App15 Operational
90 days ago
99.87 % uptime
Today
App16 Operational
90 days ago
99.99 % uptime
Today
App17 Operational
90 days ago
99.99 % uptime
Today
App24 Operational
90 days ago
99.88 % uptime
Today
Fusion Operational
90 days ago
99.79 % uptime
Today
Incoming Calls Operational
90 days ago
100.0 % uptime
Today
Karnataka Operational
90 days ago
100.0 % uptime
Today
Tamil Nadu Operational
90 days ago
100.0 % uptime
Today
Mumbai Operational
90 days ago
100.0 % uptime
Today
Delhi Operational
90 days ago
100.0 % uptime
Today
Gujarat Operational
90 days ago
100.0 % uptime
Today
Kerala Operational
90 days ago
100.0 % uptime
Today
Andhra Pradesh Operational
90 days ago
100.0 % uptime
Today
Pune Operational
90 days ago
100.0 % uptime
Today
Rajasthan Operational
90 days ago
100.0 % uptime
Today
Madhya Pradesh Operational
90 days ago
100.0 % uptime
Today
West Bengal Operational
90 days ago
100.0 % uptime
Today
Outgoing Calls Degraded Performance
90 days ago
99.99 % uptime
Today
Karnataka Operational
90 days ago
99.99 % uptime
Today
Tamil Nadu Operational
90 days ago
99.99 % uptime
Today
Mumbai Degraded Performance
90 days ago
100.0 % uptime
Today
Delhi Operational
90 days ago
99.99 % uptime
Today
Gujarat Operational
90 days ago
99.99 % uptime
Today
Andhra Pradesh Operational
90 days ago
99.99 % uptime
Today
Pune Operational
90 days ago
99.99 % uptime
Today
Rajasthan Operational
90 days ago
99.99 % uptime
Today
Kerala Operational
90 days ago
100.0 % uptime
Today
Madhya Pradesh Operational
90 days ago
99.99 % uptime
Today
West Bengal Operational
90 days ago
100.0 % uptime
Today
Other Clusters Operational
90 days ago
99.78 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
International Operational
90 days ago
99.55 % uptime
Today
Dashboard (my.exotel.com) Operational
90 days ago
99.98 % uptime
Today
Incoming SMS Operational
90 days ago
99.99 % uptime
Today
Outgoing SMS Operational
90 days ago
100.0 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Response Time ?
Fetching

Aug 23, 2026

JIO Planned Event for Mumbai Pilot_02231016492
Completed - The scheduled maintenance has been completed.
Aug 23, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 18:30 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the MU pilot number -02231016492
Aug 21, 09:07 UTC

Aug 22, 2026

Delhi Network Maintenance activity
Completed - The scheduled maintenance has been completed.
Aug 22, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 16:30 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the Delhi region
Aug 21, 19:47 UTC

Aug 21, 2026

Planned Emergency Maintenance Activity for Network Optimization - IOS Upgrade
Completed - The scheduled maintenance has been completed.
Aug 21, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 18:30 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the AP pilot number -07971114545
Aug 19, 10:34 UTC

Aug 20, 2026

SIP Trunk Migration from Huawei to Nokia_Airtel DL pilot_01141989800
Completed - The scheduled maintenance has been completed.
Aug 20, 20:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 16:30 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the AP pilot number -01141989800
Aug 19, 07:02 UTC

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

SIP Trunk Migration from Huawei to Nokia_Airtel AP pilot_04447611000
Completed - The scheduled maintenance has been completed.
Aug 17, 19:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 16:30 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the AP pilot number -04447611000
Aug 16, 05:09 UTC

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

VM scale up for Spinny customer || Planned Activity
Completed - The scheduled maintenance has been completed.
Aug 12, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 13:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 11, 12:47 UTC

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

Delhi Network Maintenance activity
Completed - The scheduled maintenance has been completed.
Aug 9, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 19:30 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the Delhi region
Aug 8, 19:16 UTC
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