Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
Contact Center (ECC) Operational
90 days ago
100.0 % uptime
Today
India (IN1) Operational
90 days ago
100.0 % uptime
Today
UAE (AE1) Operational
90 days ago
100.0 % uptime
Today
Indonesia (ID1) Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia (SA1) Operational
90 days ago
100.0 % uptime
Today
Contact Center — On-Prem (ECC 4.x) Degraded Performance
90 days ago
99.96 % uptime
Today
App1 Operational
90 days ago
100.0 % uptime
Today
App4 Operational
90 days ago
100.0 % uptime
Today
App5 Operational
90 days ago
100.0 % uptime
Today
App8 Operational
90 days ago
100.0 % uptime
Today
App9 Operational
90 days ago
100.0 % uptime
Today
App10 Degraded Performance
90 days ago
100.0 % uptime
Today
App11 Operational
90 days ago
99.64 % uptime
Today
App13 Operational
90 days ago
99.93 % uptime
Today
App14 Operational
90 days ago
99.94 % uptime
Today
App15 Operational
90 days ago
100.0 % uptime
Today
App16 Degraded Performance
90 days ago
100.0 % uptime
Today
App17 Degraded Performance
90 days ago
100.0 % uptime
Today
App24 Degraded Performance
90 days ago
100.0 % uptime
Today
Fusion Operational
90 days ago
100.0 % uptime
Today
Incoming Calls Operational
90 days ago
100.0 % uptime
Today
Karnataka Operational
90 days ago
100.0 % uptime
Today
Tamil Nadu Operational
90 days ago
100.0 % uptime
Today
Mumbai Operational
90 days ago
100.0 % uptime
Today
Delhi Operational
90 days ago
100.0 % uptime
Today
Gujarat Operational
90 days ago
100.0 % uptime
Today
Kerala Operational
90 days ago
100.0 % uptime
Today
Andhra Pradesh Operational
90 days ago
100.0 % uptime
Today
Pune Operational
90 days ago
100.0 % uptime
Today
Rajasthan Operational
90 days ago
100.0 % uptime
Today
Madhya Pradesh Operational
90 days ago
100.0 % uptime
Today
West Bengal Operational
90 days ago
100.0 % uptime
Today
Outgoing Calls Operational
90 days ago
99.95 % uptime
Today
Karnataka Operational
90 days ago
99.95 % uptime
Today
Tamil Nadu Operational
90 days ago
99.87 % uptime
Today
Mumbai Operational
90 days ago
100.0 % uptime
Today
Delhi Operational
90 days ago
99.97 % uptime
Today
Gujarat Operational
90 days ago
99.89 % uptime
Today
Andhra Pradesh Operational
90 days ago
99.96 % uptime
Today
Pune Operational
90 days ago
99.94 % uptime
Today
Rajasthan Operational
90 days ago
99.91 % uptime
Today
Kerala Operational
90 days ago
100.0 % uptime
Today
Madhya Pradesh Operational
90 days ago
99.94 % uptime
Today
West Bengal Operational
90 days ago
100.0 % uptime
Today
Other Clusters Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
International Operational
90 days ago
100.0 % uptime
Today
Dashboard (my.exotel.com) Operational
90 days ago
100.0 % uptime
Today
Incoming SMS Operational
90 days ago
99.99 % uptime
Today
Outgoing SMS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Response Time ?
Fetching
Jun 25, 2026

No incidents reported today.

Jun 24, 2026

No incidents reported.

Jun 23, 2026
Intermittent elevated incoming-call failures — Mumbai
Resolved - Incoming calls in the Mumbai region experienced brief intermittent failures over Jun 22–23 IST. Resolved; service operating normally.
Jun 23, 00:00 UTC
Intermittent elevated outgoing-call failures — Karnataka
Resolved - Between ~03:00 and 11:40 IST, outgoing calls in the Karnataka region saw intermittent elevated failure rates. Service recovered and monitoring confirmed normal operation.
Jun 23, 00:00 UTC
Jun 22, 2026
Brief international voice degradation
Resolved - Brief degraded performance on international voice routes on Jun 22 (~14:35–14:50 IST). Resolved.
Jun 22, 00:00 UTC
Brief elevated incoming-call failures — Karnataka
Resolved - A brief period of elevated incoming-call failures in Karnataka on Jun 22 (~12:50 IST). Resolved within minutes.
Jun 22, 00:00 UTC
Brief elevated outgoing-call failures — Andhra Pradesh
Resolved - A brief period of elevated outgoing-call failures in Andhra Pradesh on Jun 22 (~13:37 IST). Resolved within minutes.
Jun 22, 00:00 UTC
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

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