Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
Contact Center (ECC) Operational
90 days ago
99.98 % uptime
Today
India (IN1) Operational
90 days ago
100.0 % uptime
Today
UAE (AE1) Operational
90 days ago
99.95 % uptime
Today
Indonesia (ID1) Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia (SA1) Operational
90 days ago
100.0 % uptime
Today
Contact Center — On-Prem (ECC 4.x) Degraded Performance
90 days ago
99.93 % uptime
Today
App1 Operational
90 days ago
100.0 % uptime
Today
App4 Operational
90 days ago
100.0 % uptime
Today
App5 Degraded Performance
90 days ago
100.0 % uptime
Today
App8 Operational
90 days ago
100.0 % uptime
Today
App9 Operational
90 days ago
99.98 % uptime
Today
App10 Operational
90 days ago
100.0 % uptime
Today
App11 Operational
90 days ago
99.82 % uptime
Today
App13 Operational
90 days ago
99.96 % uptime
Today
App14 Operational
90 days ago
99.98 % uptime
Today
App15 Operational
90 days ago
100.0 % uptime
Today
App16 Degraded Performance
90 days ago
100.0 % uptime
Today
App17 Operational
90 days ago
100.0 % uptime
Today
App24 Degraded Performance
90 days ago
100.0 % uptime
Today
Fusion Operational
90 days ago
99.34 % uptime
Today
Incoming Calls Operational
90 days ago
100.0 % uptime
Today
Karnataka Operational
90 days ago
100.0 % uptime
Today
Tamil Nadu Operational
90 days ago
100.0 % uptime
Today
Mumbai Operational
90 days ago
100.0 % uptime
Today
Delhi Operational
90 days ago
100.0 % uptime
Today
Gujarat Operational
90 days ago
100.0 % uptime
Today
Kerala Operational
90 days ago
100.0 % uptime
Today
Andhra Pradesh Operational
90 days ago
100.0 % uptime
Today
Pune Operational
90 days ago
100.0 % uptime
Today
Rajasthan Operational
90 days ago
100.0 % uptime
Today
Madhya Pradesh Operational
90 days ago
100.0 % uptime
Today
West Bengal Operational
90 days ago
100.0 % uptime
Today
Outgoing Calls Operational
90 days ago
99.97 % uptime
Today
Karnataka Operational
90 days ago
99.97 % uptime
Today
Tamil Nadu Operational
90 days ago
99.93 % uptime
Today
Mumbai Operational
90 days ago
100.0 % uptime
Today
Delhi Operational
90 days ago
99.98 % uptime
Today
Gujarat Operational
90 days ago
99.94 % uptime
Today
Andhra Pradesh Operational
90 days ago
99.98 % uptime
Today
Pune Operational
90 days ago
99.97 % uptime
Today
Rajasthan Operational
90 days ago
99.95 % uptime
Today
Kerala Operational
90 days ago
100.0 % uptime
Today
Madhya Pradesh Operational
90 days ago
99.97 % uptime
Today
West Bengal Operational
90 days ago
100.0 % uptime
Today
Other Clusters Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
International Operational
90 days ago
100.0 % uptime
Today
Dashboard (my.exotel.com) Operational
90 days ago
99.98 % uptime
Today
Incoming SMS Operational
90 days ago
99.99 % uptime
Today
Outgoing SMS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Response Time ?
Fetching
Jun 29, 2026

No incidents reported today.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026
Intermittent elevated incoming-call failures — Mumbai
Resolved - Incoming calls in the Mumbai region experienced brief intermittent failures over Jun 22–23 IST. Resolved; service operating normally.
Jun 23, 00:00 UTC
Intermittent elevated outgoing-call failures — Karnataka
Resolved - Between ~03:00 and 11:40 IST, outgoing calls in the Karnataka region saw intermittent elevated failure rates. Service recovered and monitoring confirmed normal operation.
Jun 23, 00:00 UTC
Jun 22, 2026
Brief international voice degradation
Resolved - Brief degraded performance on international voice routes on Jun 22 (~14:35–14:50 IST). Resolved.
Jun 22, 00:00 UTC
Brief elevated incoming-call failures — Karnataka
Resolved - A brief period of elevated incoming-call failures in Karnataka on Jun 22 (~12:50 IST). Resolved within minutes.
Jun 22, 00:00 UTC
Brief elevated outgoing-call failures — Andhra Pradesh
Resolved - A brief period of elevated outgoing-call failures in Andhra Pradesh on Jun 22 (~13:37 IST). Resolved within minutes.
Jun 22, 00:00 UTC
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