All Systems Operational

Uptime over the past 90 days. View historical uptime.
Contact Center (ECC) Operational
India (IN1) Operational
UAE (AE1) Operational
Indonesia (ID1) Operational
Saudi Arabia (SA1) Operational
Spinny Operational
Contact Center — On-Prem (ECC 4.x) Operational
App1 Operational
App4 Operational
App5 Operational
App8 Operational
App9 Operational
App10 Operational
App11 Operational
App13 Operational
App14 Operational
App15 Operational
App16 Operational
App17 Operational
App24 Operational
Fusion Operational
Incoming Calls Operational
Karnataka Operational
Tamil Nadu Operational
Mumbai Operational
Delhi Operational
Gujarat Operational
Kerala Operational
Andhra Pradesh Operational
Pune Operational
Rajasthan Operational
Madhya Pradesh Operational
West Bengal Operational
Outgoing Calls Operational
Karnataka Operational
Tamil Nadu Operational
Mumbai Operational
Delhi Operational
Gujarat Operational
Andhra Pradesh Operational
Pune Operational
Rajasthan Operational
Kerala Operational
Madhya Pradesh Operational
West Bengal Operational
Other Clusters Operational
India Operational
International Operational
Dashboard (my.exotel.com) Operational
Incoming SMS Operational
Outgoing SMS Operational
WhatsApp Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Response Time ?
Fetching

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

Emergency Network Planned Activity for GJ Region
Completed - The scheduled maintenance has been completed.
Sep 7, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 16:30 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the GJ region
Sep 7, 09:13 UTC

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

SIP Trunk Migration from Huawei to Nokia_Airtel DL pilots_02245091070 & 02241602080
Completed - This activity was rolled back because of a technical issue on the operator side. Calls were tested successfully on the previous setup.
Sep 3, 00:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 18:30 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the MU pilot numbers -02245091070 & 02241602080
Aug 31, 11:48 UTC

Sep 2, 2026

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

SIP Trunk Migration from Huawei to Nokia_Airtel DL pilots_01144261200 & 01144019800
Completed - The scheduled maintenance has been completed.
Aug 27, 20:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 16:30 UTC
Scheduled - Users will experience disruptions on both incoming and outgoing calls for the DL pilot numbers -01144261200 & 01144019800
Aug 26, 09:56 UTC
Incident History Powered by Atlassian Statuspage